{"version":"1.0","provider_name":"Support och service","provider_url":"https:\/\/insightevents.se\/supportochservice","author_name":"Webmaster","author_url":"https:\/\/insightevents.se\/supportochservice\/author\/webmaster\/","title":"Hur ska man supportera supporten? - Support och service","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ht7WfouHco\"><a href=\"https:\/\/insightevents.se\/supportochservice\/2021\/09\/06\/hur-ska-man-supportera-supporten\/\">Hur ska man supportera supporten?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/insightevents.se\/supportochservice\/2021\/09\/06\/hur-ska-man-supportera-supporten\/embed\/#?secret=ht7WfouHco\" width=\"600\" height=\"338\" title=\"\u201dHur ska man supportera supporten?\u201d &ndash; Support och service\" data-secret=\"ht7WfouHco\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/insightevents.se\/supportochservice\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"P\u00e5 Servicedesk Forum 2021 kommer Jeanette Sundberg fr\u00e5n Nordea att ber\u00e4tta om vilka verktyg och metoder de anv\u00e4nder f\u00f6r att n\u00e5 framtidens automatiska kundtj\u00e4nst. Hon kommer att dela med sig av praktiska l\u00e4rdomar och erfarenheter som bla innefattar begreppet att supportera supporten och deras fokus p\u00e5 Workforce Management. Vi passade p\u00e5 att ta ett snack [&hellip;]","thumbnail_url":"https:\/\/insightevents.se\/servicedeskforum\/wp-content\/uploads\/sites\/8\/2020\/02\/talare_servicedeskforum2020_janette-1.jpg"}